Shipping & Returns

Shipping Policy

Delivery to Mainland UK

Goods are shipped via DPD on a Next Day service (if ordered before 2pm.) Items are delivered fully insured and the courier company sends a Text/Email alert on the morning of delivery giving a 1 hour delivery slot...so hopefully you don't have to wait in all day!

PLEASE NOTE: Orders placed on Friday until 1pm will be delivered on Monday. Orders placed over the weekend will be shipped on Monday for delivery on Tuesday.

We are unfortunately unable to guarantee delivery times.

Shipping rates for Mainland UK are FREE over £95. Otherwise, £4.99 for small/lightweight parcels and £8 for all standard parcels.

 

Non Mainland/Overseas Deliveries

For the IOW, Northern Ireland, the Isle of Man, Outer Hebrides or Isles of Scilly, shipping rates are included as a guide. We will contact you should the actual cost need amending once your order has been weighed and measured.

For Overseas deliveries, we'll shop around for the best delivery price, then get back to you (usually the same working day). If you're happy with the price, we'll charge the extra shipping and get your order on its way.

Want a shipping price before ordering? No problem, just contact us and we'll get a delivery price straight back you.

We aim to dispatch orders within 1-2 days where possible. 

​Any items purchased can also be collected from our warehouse. Please note this is by appointment only

​The price of delivery will vary depending on where you live. Once you put your delivery address into our checkout page, we will calculate it for you.

Return & Exchange Policy

Purchases are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. 

​If you change your mind about the item you will be required to pay any return postage costs to us.

A refund will be given within 3 days of us receiving the item back